Cancellation Policy
At ServiceCart, we understand that sometimes plans change. We strive to accommodate your needs to the best of our ability, while also ensuring fairness to our service providers. Please review our cancellation policy outlined below:
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Cancellation Period:
- You may cancel or reschedule your service booking up to [X hours/days] before the scheduled appointment time without incurring any cancellation fees.
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Late Cancellations:
- Cancellations made within [X hours/days] of the scheduled appointment time may be subject to a cancellation fee. This fee is necessary to compensate our service providers for their time and to minimize disruptions to their schedules.
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Cancellation Fee:
- The cancellation fee for late cancellations will be [Specify amount or percentage]. This fee will be deducted from your original payment method upon cancellation.
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No-show Policy:
- If you fail to cancel your appointment and do not show up for the scheduled service, you may be charged the full service fee. This policy helps us compensate our service providers for their time and ensures fairness to other customers who could have utilized the appointment slot.
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Cancellation Process:
- To cancel or reschedule your appointment, please log in to your ServiceCart account and navigate to your bookings. From there, you can easily manage your appointments and make necessary changes.
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Exceptions:
- In certain cases, such as emergencies or extenuating circumstances, we understand that cancellations may be unavoidable. Please contact our customer support team as soon as possible to discuss your situation, and we will do our best to accommodate your needs.
By booking a service with ServiceCart, you agree to abide by our cancellation policy as outlined above.
For any questions or concerns regarding our cancellation policy, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.
Thank you for choosing ServiceCart for your home and beauty service needs!
